Information Collection and Use
Our Website does not automatically collect any individually identifiable information from visitors. We collect the e-mail addresses of those who communicate with us via e-mail and any information volunteered by the customer, such as survey information and/or site registrations. This information is used by our marketing personnel to better understand our subscribers to target their marketing efforts. It is not required for magazine fulfillment and should be submitted at the subscriber's discretion.
Luster Products, Inc. is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Luster Products, Inc. collects information from our users at four different points on our website: the Contact Us Form, Surveys, Contest/Promotions and the Club Membership.
Contact Us Form
Users who submit information through the Contact Us Form are not asked - or required - to provide any personally identifiable information. If Lusterproducts.com chooses to publish any user comments on the site, we will not identify contributors. If a user submits personally identifiable information, Luster Products, Inc. will discard that part of the message.
From time to time, we will develop surveys that will enable us to develop and customize products to better meet your needs and preferences and to offer you products from Luster Products, Inc. and other sources that may be of interest to you. We give users the option to provide a variety of demographic information (such as age, product usage, marital status, hobbies, and gender), and we encourage you to describe your interests, so we can provide more personalized information and services. We do not transfer information to third parties, except for as described in this policy.
From time-to-time our site conducts contests and/or promotions, for which members are eligible. When you register, you are asked whether you want to participate in these contests. Participation in these contests is entirely voluntary. However, you must provide us with contact information in order to participate, so that we can notify the winners and award prizes. We do not give your contact information to third parties.
We use digital information to analyze trends, administer the site, track users' movements, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
Sharing Information with Other Parties
We will share aggregated demographic information with our marketing personnel at Luster Products, Inc. For example, we may inform a brand manager that a certain percentage of our visitors are adults 18-30 years old. The aggregate demographic information is not linked to any personal information that can identify any individual person.
This website may contains links to other sites. Please be aware that Luster Products, Inc. is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website. Luster Products, Inc. provides links to those websites, but Luster Products, Inc. is not responsible for the content on those sites.
This website takes every precaution to protect our users' information. All of our users' information is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information.
Changing Personal Information
If a user's personally identifiable information (such as your address) changes, or if a user no longer desires to be a member of the Luster Products, Inc. newsletter, we will endeavor to provide a way to correct, update, or remove that user's personal data provided to us. Users can submit a new contact or registration form to have their personal data updated.
Our users are given the opportunity to 'opt-out' of receiving the Luster Products, Inc. newsletter. For example, the registration form for the Luster Products, Inc. newsletter has an opt-out option. Users who no longer want to receive the Luster Products, Inc. newsletter contests or promtional materials, may opt-out of receiving these communications by sending an e-mail message to firstname.lastname@example.org.
Notification of Changes
Questions or comments:
Director of Information Technology-Webmaster
Luster Products, Inc.
1104 W. 43rd Street
Chicago, Illinois 60609
+1-773-579-1800 (International calls)
1-800-621-4255 (Domestic and Canadian calls)